Building a Relationship Whether it is our first phone call to confirm your commission, sharing sketches of your custom system, or our personal visit to install your limited edition system, our customer service is based on a Suissa Computers key value: building a long term relationship with every customer.
Choice Choose from a selection of the finest woods for your Suissa Computer. We offer only those woods which work best with each model's design and structural requirements.

All Suissa Computers come with a choice of technology package, designed for work, play or relaxation, as well as any customizing for the technophile.
Installation We personally install your Suissa Computer system in your home or office, anywhere in Canada and the United States.

Installation is free in certain parts of Canada. To most other parts of Canada, a small fee will apply. For U.S. customers, we ship your system in a well-designed custom container via a reliable courier. We then visit you to install your system.
Customer Care Kit Each limited edition Suissa Computer system comes with a customer care kit in an attractive yet durable metal carry case. The kit includes: a personalized Suissa Computers owner’s manual; all available owners manuals for the installed technology; all extra connectors and wires supplied by component manufacturers; 500ml bottle of high performance liquid coolant; specialty tools for your specific case; acrylic cleaner, minor scratch repair liquid and soft cloths.
Upgrades Our customers want the best performance from a high-end computer system. Our basic package is more than comparable to a fully-loaded system from a market leader. And, our systems are made to be upgradeable as technology changes.

The high-performance computer of today will stay powerful with upgrades in the future.
When that time comes, Suissa Computers can consult with you to determine which new components will meet your needs. As our computers are meant to become heirlooms, our upgrade service includes care, maintenance and refinishing of the case.
Warranty The craftsmanship of our cases and all system components come with a one-year warranty. Suissa Computers then offers an extended annual customer care package.
Guarantee Suissa Computers personally installs your system in your home or office, to ensure everything is in perfect working condition and meets our customers' standards. We are confident that our craftsmanship surpasses your highest standards and will exceed expectations. We do not tint or dye our woods - they are sealed with a gloss finish. This allows the natural beauty of the wood to show itself, and each case will be unique. Actual product colour and wood grain will vary. If you decide you are not satisfied with your Suissa Computer at the time of installation, we offer a money-back guarantee, excluding a 15% re-stocking fee, unless the product is defective in which case you will be fully refunded. We also offer a 14 day money-back guarantee after the time of installation, excluding shipping and handling and a 25% re-stocking fee.
Payment Forms Through PayPal.
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